Issues with my Order

I have not received my order
We are very sorry to hear you haven't received your order from us yet. If your order is more than one day late (for example, it is Wednesday and you...
Sat, 18 Apr, 2020 at 2:49 PM
Can I change the shipping address / add a delivery note on my order?
Unfortunately, our current system does not allow us to edit existing order information, however, we can cancel and refund this order. You can then go ahead ...
Sat, 18 Apr, 2020 at 2:49 PM
Can I upgrade my box after purchasing?
Unfortunately, we are not currently able to edit existing orders or subscriptions, so you will have to place a new order with the desired box you would like...
Sat, 18 Apr, 2020 at 2:49 PM
When will my order arrive?
We aren't able to give specific delivery times but our vans are out delivering between 8am -10pm every day. The majority of deliveries occur during the ...
Fri, 11 Sep, 2020 at 10:26 AM
My recurring payment failed
For whatever reason, a subscription automatic recurring payment has failed.  This might be due to insufficient funds, or due to a card being blocked for fr...
Mon, 25 May, 2020 at 11:43 AM